Terms of Service

Last updated: August 2026

1. Acceptance of Terms

By accessing or using the GardenLife website (gardenlife.au) or engaging our garden maintenance, landscaping, and irrigation services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Our Services

GardenLife provides residential and commercial garden maintenance, landscaping design and installation, and irrigation services across the Sydney metropolitan area. Specific scope, pricing, and scheduling for any service are confirmed directly with the client prior to work commencing, either via quote, email, or signed agreement.

3. Quotes and Payment

Quotes provided through our website or by phone are estimates based on the information supplied and may be adjusted after an on-site assessment. Payment terms will be agreed with you before work begins. Unless otherwise stated in writing, invoices are payable within the timeframe specified on the invoice.

4. Site Access and Client Responsibilities

Clients are responsible for providing safe and reasonable access to the property for the agreed service, disclosing known hazards (e.g. underground utilities, irrigation lines, unstable structures), and securing pets during visits. GardenLife is not liable for delays or additional costs arising from restricted access or undisclosed site hazards.

5. Cancellations and Rescheduling

We ask that you provide reasonable notice if you need to cancel or reschedule a booked service. Repeated late cancellations may be subject to a call-out fee, which will be communicated in advance.

6. Liability

While we take care to deliver our services to a professional standard, GardenLife is not liable for pre-existing damage to plants, structures, or irrigation systems that were not part of the agreed scope of work. Nothing in these terms limits any liability that cannot be excluded under Australian Consumer Law.

7. Website Use

Content on this website, including text, images, and branding, is the property of GardenLife unless otherwise noted, and may not be reproduced without permission. We aim to keep information on this site accurate and current but do not guarantee it is free of errors at all times.

8. Changes to These Terms

We may update these Terms of Service from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

9. Contact Us

If you have any questions about these Terms of Service, please get in touch via our Contact Us page.

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